Frequently asked questions

How do I post an ad?

Tap Post Ad, choose a category, add photos, price and details, verify your phone, and submit. Your ad goes live after a quick review.

Is it free?

Yes — posting an ad on Sella is free. You can optionally promote an ad or advertise it on PPP TV for more reach.

How do I contact a seller?

Open a listing and tap Show number (you'll need an account) or start an in-app chat with the seller.

Why must I verify my phone to sell?

To keep Sella safe and reduce scams, every seller verifies a mobile number once before posting.

What is "Advertise on PPP TV"?

A paid option to feature your ad on PPP TV and across Sella for extra visibility. Payment is via M-Pesa.

How do I report a problem?

Email info@ngomma.com and we'll help.